Refund Policy

Last updated: July 30, 2026

1. Overview

We want you to be satisfied with CreatorAds. This policy outlines how refunds are handled for our subscription plans and campaign spending.

2. Subscription Refunds

For monthly subscription plans:

  • You may cancel your subscription at any time
  • Refunds are not provided for partial months
  • Your subscription remains active until the end of the billing period
  • No refunds for months already billed

3. Campaign Spending

For advertising campaigns:

  • Campaign budgets are based on guaranteed view delivery
  • If views fall short of guaranteed amounts, credits are applied to future campaigns
  • Campaign spending is non-refundable once views are delivered
  • Disputes must be raised within 30 days of campaign completion

4. How to Request a Refund

To request a refund, contact support at support@creatorads.tech with your account email and reason for refund. Allow 5-7 business days for processing.

5. Exceptions

Refunds may be considered in cases of technical issues preventing service access, billing errors, verified fraud, or service not as described.

6. Contact

For refund inquiries, contact us at: support@creatorads.tech