Last updated: 2026
CreatorAds offers three monthly subscription plans: Free ($0, 100 API calls/month), Pro ($29/month, 10,000 API calls/month) and Enterprise ($199/month, 1,000,000 API calls/month). Plans are recurring monthly subscriptions - not one-time purchases - and no plan provides unlimited API calls. Campaign distribution is billed separately at $0.20-$0.30 CPM for standard tiers, with a minimum campaign budget of $20,000.
No. We do not offer a free trial. The Free plan includes 100 API calls per month, and every paid plan is covered by a 7-Day Money-Back Guarantee.
You can request a full refund within 7 days of your subscription start date, and unused API credits are refundable within the same 7-day window. After that, no refunds are provided for partial months or months already billed. Refunds are executed by Creem, our Merchant of Record, and initiated by the platform on your behalf. The full rules are in our Refund Policy, which is the authoritative source.
You can cancel anytime from your profile settings or by contacting support. Cancellation takes effect at the end of the current billing period - you keep access until then, and no further charges are made.
No. We never sell your personal data. We share data only with processors needed to provide the service (payments via Creem, AI moderation and copy optimization via DeepSeek, email delivery and hosting), and with creators for campaign delivery as described in our Privacy Policy.
When you delete your account from your profile settings, your account is anonymized immediately. Anonymized campaign and usage analytics are then automatically removed within 90 days. You can also delete individual campaigns and assets from the dashboard at any time, and export your data from the same settings page. Details are in the Data Retention section of our Privacy Policy.
Yes, for two limited purposes: content moderation (checking campaign content against your brand safety rules) and copy optimization (if you request it). This is powered by DeepSeek, our third-party AI provider. We do not use your content or personal data to train or improve any AI models.
Registration is limited to users aged 18 or older. Our Acceptable Use Policy prohibits illegal content, non-consensual intimate imagery, child safety violations (zero tolerance: immediate permanent termination and reporting to law enforcement), engagement manipulation, academic dishonesty, circumvention of AI detection systems for deceptive purposes, and mass content generation for SEO manipulation.
Email support@creatorads.tech. We acknowledge every report within 24 hours and complete the review within 3 business days. General support inquiries are answered within 3 business days, technical issues within 48 hours, and billing questions within 24 hours.
See our Terms of Service, Privacy Policy, Refund Policy and Acceptable Use Policy.
For any question, contact us at: support@creatorads.tech